Premier’s Energy Division: An Unparalleled Fuel, Propane, and Retail Excellence

Premier’s Energy Division is a dedicated provider of high-quality fuel, propane, and retail services across a growing geographic footprint. Whether it’s ensuring timely fuel deliveries to farmers in the field or providing reliable propane services for families, Premier’s commitment to excellence shines through every aspect of its operations.

Fuel: A Commitment to Quality and Reliability

At Premier, we understand that whether you’re a farmer or a large company, having access to dependable fuel is crucial. That’s why our Energy Division focuses on delivering quality fuel on time, every time. Premier’s partnership with CountryMark, a trusted refinery, guarantees the best fuel on the market. According to Operations Manager CD Kinney, “We have the best winter operability fuel on the market…You can go to bed at night and know fuel is not going to freeze.” This commitment to quality is made possible by the close collaboration of the entire Premier team, from dispatchers and drivers to those behind the scenes.

One long-time employee, Johnny Tedder, exemplifies Premier’s dedication to customer service. As a driver with over 20 years of experience in the energy division, Johnny’s relationships with his customers run deep. He remembers an instance when, on Christmas morning, he went out of his way to help an elderly woman who was out of fuel. “She was so happy and gave me a hug and a kiss. I know she was happier to see me than Santa,” Tedder recalls. It’s this kind of service that Premier prides itself on—always going the extra mile.

Propane: Focused on Efficiency and Service

When it comes to propane, Premier’s commitment to efficiency and reliability remains steadfast. As Premier Senior Vice President of Energy Ben Hoene puts it, “We work to ensure you never run out and never have to worry about it.” A key service designed to ease this process is Premier’s autofill option, which uses historical usage data to automatically refill tanks, ensuring customers never have to think about it.

Premier’s focus on efficiency doesn’t stop at fuel delivery. The company has invested in a state-of-the-art tank refurbishing center in Washington, Indiana, ensuring customers always receive top-quality tanks. Additionally, Premier has introduced the largest delivery tank in its fleet, a tandem axle bobtail delivery truck, which allows for more deliveries before needing to reload, particularly beneficial during the busy winter months.

Our goal is to make sure families have a dependable supply of propane, especially during cold winter months. And Premier’s commitment to family goes past just our customers and also extends widely to our employees. “What I like best about working here is that this company cares about family,” CJ Brown, Service Manager, says. “If something comes up for a co-worker, we all pull together to get customer needs fulfilled while the employee is where they need to be with their family.”

This is a principle the entire team stands behind, with employees pulling together to meet both customer and family needs.

Retail: Setting the Standard for Service and Community Care

Premier’s retail locations offer customers more than just a place to refuel—they provide an exceptional experience. From clean and well-maintained stations to friendly staff who remember your name, Premier sets the bar high for retail service. “It’s the little things that separate us from the big retailers,” says Bob Cherepski, Retail Operations Manager. Premier’s focus on cleanliness and customer satisfaction extends to both the exterior, where fuel pumps are always stocked and ready, and the interior, where customers can count on fresh products and excellent service.

Premier’s commitment to community shines through in its charitable efforts as well. One notable example is the annual Fueling Freedom event, held in partnership with CountryMark. During this event, 50 cents from every gallon of gasoline and diesel sold is donated to local organizations that support military families. In 2024, Premier’s Brownstown location sold the most gallons, contributing significantly to the cause.

Premier’s retail operations not only provide a convenient service to customers but also create a sense of community. “This is an important way to honor and give back to our service members and their families,” Cherepski says.

A Testament to Our Values

Premier’s Energy Division is built on a foundation of reliability, quality, and service. Whether it’s providing dependable fuel, ensuring your propane needs are met, or offering a welcoming and community-focused retail experience, Premier stands out in every area. We continually strive to improve and innovate to ensure our customers receive the best service possible.

Your feedback is invaluable in helping us maintain and grow our commitment to excellence. Would you please take less than a minute to complete a brief survey about your experience with Premier’s Energy Division? Your input helps us continue to serve you better. Thank you for being a part of the Premier family!